Cancellations & rescheduling

We understand that plans change.

Cancellations

Cancellation notice Refund or credit
24+ hours before reservation 100% refund
12–24 hours before 100% booking credit
Less than 12 hours before No refund
No-show No refund
Venue equipment failure Full refund or free rescheduling

For private parties, group events, or exclusive venue rentals, I recommend requiring at least 7 days' notice for a full refund, with a 50% refund for cancellations 3–6 days before the event and no refund within 72 hours.

No-shows

No-shows are generally not eligible for refunds or credits except where otherwise required or expressly approved.

Late arrivals

Your reservation begins and ends at the scheduled times.

Arriving late does not automatically extend the reservation.

Facility or equipment problems

If a facility, access or simulator problem prevents use of a reservation, contact Fairway Fades using the support information provided with your booking.

Eligibility for a refund, credit or rescheduling will depend on the circumstances and applicable booking terms.