Damage & cleaning policy

The person making the reservation is responsible for the condition of the facility during their rental period, subject to the terms of the rental agreement.

Guests must immediately report known damage or equipment problems.

Minimum charge

When a reservation results in qualifying damage or excessive cleaning under the rental agreement:

$100 minimum damage/cleaning charge

Additional charges may apply when documented repair, replacement, labor or cleaning costs exceed the minimum charge, as permitted by the rental agreement and applicable law.

Examples may include:

Damage to simulator equipment
Damage to screens or sensors
Damaged furniture
Damaged televisions
Damage to doors or access equipment
Excessive trash
Food or beverage spills requiring additional cleaning
Unauthorized equipment movement
Damage resulting from prohibited activity

Normal wear and tear is not considered customer-caused damage.

View Full Rental Agreement